Privacy Policy | ExpoLeadBase
Privacy Policy
This Privacy Policy explains how ExpoLeadBase collects, uses, stores, and protects information when you visit our website, purchase digital products, download files, submit contact forms, or request custom public B2B research services.
We respect your privacy and keep business data use transparent.
ExpoLeadBase provides exhibitor databases, downloadable B2B data products, and custom public business research services. We collect only the information needed to operate our website, process orders, deliver digital files, respond to inquiries, improve our services, and maintain lawful business communication.
Policy summary
- We collect order, contact, and website usage information needed to operate our services.
- We use customer information to process orders, deliver files, answer inquiries, and provide support.
- We do not sell your private customer information to advertisers.
- Public business datasets are compiled from publicly available B2B sources where applicable.
- You may contact us to request correction, deletion, or review of your submitted information.
What information may be collected?
The information we collect depends on how you interact with ExpoLeadBase: browsing pages, submitting forms, placing orders, downloading files, or requesting custom research.
Order and account information
When you purchase a digital product, we may collect information needed to process the order and provide access to downloads.
- Name or company name
- Email address
- Billing details
- Order history and download access
- Payment status and transaction records
Contact form information
When you submit a Contact Form 7 form, custom research request, or support inquiry, we may collect the information you voluntarily provide.
- Name and email address
- Company or website
- Project requirements
- Message content
- Submitted files or links if provided
Website and technical information
Like most websites, we may collect limited technical information to keep the website secure, functional, and useful.
- IP address and approximate location
- Browser and device information
- Pages visited and referral source
- Cookies or similar technologies
- Security logs and error records
Why we process customer and website information
We use information for practical business purposes related to digital product delivery, customer support, order management, website security, and lawful communication.
| Order Processing | To confirm purchases, provide download access, send order emails, manage invoices, prevent fraud, and support payment or delivery issues. |
|---|---|
| Customer Support | To respond to questions, custom research requests, correction requests, refund questions, technical issues, or product-related inquiries. |
| Custom Research | To review project requirements, evaluate public data source feasibility, prepare samples, communicate scope, and deliver custom data files. |
| Website Improvement | To understand which pages and products are useful, improve navigation, fix technical issues, and optimize the customer experience. |
| Security and Compliance | To detect spam, abuse, fraud, unauthorized access, malicious activity, and violations of our website terms or license terms. |
| Legal Obligations | To keep records required for accounting, tax, dispute resolution, compliance review, and lawful business administration. |
Privacy policy terms
The following sections explain how ExpoLeadBase handles personal information, public business data, digital product orders, cookies, third-party services, and user rights.
Scope of this policy
This Privacy Policy applies to information collected through the ExpoLeadBase website, digital product checkout, contact forms, download access, customer support communication, and custom research requests. It does not apply to third-party websites linked from our pages.
Public business data and exhibitor datasets
Some ExpoLeadBase products are compiled from publicly available business information, such as exhibitor directories, company websites, trade show pages, public company profiles, product pages, catalogs, and other public B2B sources. These datasets are intended for lawful business research, sourcing, market analysis, and compliant outreach preparation. For more details, please review our Data Source Notice.
WooCommerce orders and digital downloads
If you buy a digital product, our website may process your order details through WooCommerce or related payment and email systems. We use this information to confirm payment, deliver downloadable files, provide access to your account or order page, and handle support or refund inquiries.
Contact Form 7 submissions
When you submit a form on our website, the submitted information may be sent to us by email and/or stored by website tools depending on our configuration. Please do not submit sensitive personal information, passwords, payment card details, or confidential materials through general contact forms.
Cookies and analytics
We may use cookies or similar technologies for website functionality, shopping cart behavior, checkout, login sessions, security, analytics, and performance improvement. You can usually manage or disable cookies in your browser settings, but some website functions may not work properly without essential cookies.
Third-party service providers
We may use third-party services for hosting, payment processing, email delivery, spam protection, analytics, security, file storage, or website operation. These providers may process information only as necessary to provide their services to us or to you.
Data sharing
We do not sell your private customer information to advertisers. We may share information when needed to process orders, deliver services, operate the website, comply with legal obligations, protect our rights, investigate abuse, or complete a business transfer such as a merger or asset sale.
Data retention
We retain information for as long as needed to provide services, maintain order records, support customers, comply with accounting or legal obligations, resolve disputes, prevent abuse, and improve our products. Contact form messages may be retained for business follow-up unless deletion is requested and legally permitted.
Security
We take reasonable measures to protect information against unauthorized access, misuse, loss, alteration, or disclosure. However, no website, email system, hosting platform, or internet transmission method can be guaranteed to be completely secure.
International users
ExpoLeadBase may serve users from different countries. By using our website or submitting information, you understand that your information may be processed in the country where our website, hosting, email, payment, or service providers operate.
Your privacy choices and rights
Depending on your location, you may have rights to request access, correction, deletion, restriction, portability, or objection to certain processing activities. You may contact us to request review of your submitted information or to ask us to correct or delete information where legally possible.
Children’s privacy
ExpoLeadBase is a B2B website and is not intended for children. We do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, please contact us so we can review and delete it where appropriate.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our website, products, services, legal requirements, or business operations. The latest version posted on this page will apply to future use of the website.
Important notice about public B2B datasets
ExpoLeadBase digital products may include company-level public business information collected from public exhibitor pages, company websites, event directories, and similar public B2B sources. These datasets are designed for legitimate business research and should not be used for unlawful, abusive, deceptive, or non-compliant activities.
How different information is handled
This table summarizes common information types and how ExpoLeadBase may use them.
| Order Email | Used to confirm purchases, deliver downloads, provide receipts, and support order-related questions. |
|---|---|
| Contact Form Message | Used to respond to inquiries, review custom research requests, and provide service communication. |
| Download Records | Used to manage digital product access, troubleshoot delivery issues, and prevent abuse. |
| Website Logs | Used for security, troubleshooting, spam protection, and website performance review. |
| Public Business Data | Used in data products for lawful B2B research, sourcing, market analysis, and compliant outreach preparation. |
| Custom Research Details | Used to evaluate feasibility, prepare samples, deliver files, and communicate project scope. |
Data protection approach
We use reasonable administrative, technical, and operational measures to protect customer information. Access to business records and customer messages is limited to the purposes needed to operate and support ExpoLeadBase.
- Order and download access control
- Spam and abuse prevention
- Security monitoring where available
- Limited use of customer information
How to contact us about privacy
You may contact ExpoLeadBase if you want to ask questions about this Privacy Policy, request correction or deletion of information you submitted, or request review of a company listing in our public B2B datasets.
- Include your name and email address
- Describe the page, order, form, or dataset involved
- Explain the correction, deletion, or review request
- Use an official company email where possible for company listing requests
Have a privacy or data review request?
Contact ExpoLeadBase with the relevant page URL, order information, form submission details, or company listing information. We will review reasonable requests and respond where appropriate.